Help Center
How do I reset my password?
Resetting the password is only possible when the user is logged out
If you have forgotten your password or wish to change it, please use the password reset form.
Password reset request form

Enter your e-mail address and click [Reset password]. An e-mail will be sent to this address if it corresponds to a known user.
New password entry form
Use the link in the e-mail. The password entry form will appear:

Enter your new password and click [Reset password].
the password must meet the following criteria:
- length: at least 8 characters
- at least one UPPERCASE letter.
- at least one number.
- at least one special character: ! ” # £ % & ( ) * , – .